Alumni Communications Associate

3 months ago
Job ID
2017-9759
Wilf-Amsterdam Ave & 185th St
Employee Classification
Exempt
Department
Institutional Advancement - Alumni Affairs
Position Type
Regular Full-Time

ABOUT US

Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.  

 

We are a leading global educational institution that employs over 6,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission: to “bring wisdom to life” through all that we teach, by all that we do and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.

 

The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University’s retirement plan. Staff members are typically eligible for four weeks paid vacation each year and a shuttle to nearby subway locations.

 

The Position:

The Alumni Communications Associate is responsible for managing all communication platforms for the Alumni Affairs Department.  In addition to overseeing the Department’s web presence, this position oversees all email communications, including bi-weekly calendar of events, multiple regional monthly e-Newsletters, and management of social media pages and groups. Additionally, position will include responsibility for content management and troubleshooting our online alumni networking and engagement platform.  Work flow is consistently high-volume and detail oriented with emphasis on back-end technology.

POSITION RESPONSIBILITIES

  • Manage i-Modules (software for online communications, event registration and fundraising), calendar of events and email communications for Alumni Affairs
  • Develop content and produce monthly alumni e-newsletters and bi-weekly calendar of events as well as ad-hoc email announcements promoting alumni and university events
  • Update content on YU alumni web site
  • Monitor and schedule posts and respond to social media chatter on Facebook and LinkedIn. Manage and implement social media campaigns to increase online activity and engage alumni
  • Review and analyze metrics for emails, web sites, and social media such as open rates, hits, actions taken etc.
  • Be part of the management and maintenance of our online networking platform, specifically designed to assist with alumni professional networking: update content on that page, drive new membership, and monitor requests to join that online community
  • Research and implement initiatives for expanding engagement via online tools and social media
  • Assist Alumni Office with all programs/activities and on-site event support

 

QUALIFICATIONS

Experience and Educational Background:

 

  • Bachelor’s degree
  • 1-2 years of marketing and communications experience required with emphasis on technology platforms
  • Strong knowledge of social media and interest in staying abreast of quick-changing online media trends and new platforms
  • HTML and Java script skills/experience needed for graphics/design for online flyers and announcements
  • Knowledge of nonprofit, higher education, philanthropic principles
  • Experience working with a database and email communications system, evaluating metrics

 

Skills and Competencies:

 

  • Ability to interact professionally with alumni, colleagues and others, as needed in this service oriented role
  • Demonstrate strong written and verbal communication skills, including ability to develop stories, edit and post online
  • Proficient in database management, Microsoft Office Suite, social media
  • Ability to think creatively and strategically in planning, executing and evaluating communications and marketing opportunities
  • Ability to problem-solve and involve others in seeking solutions
  • Demonstrate ability to exercise independent judgment and initiative; can work independently and as part of a team in support of department goals and the University’s mission and strategic vision
  • Show exceptional attention to detail while managing multiple projects on tight deadlines
  • Respect for high standards and the maintenance of confidential information

 

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