Associate Director of Student Accounts

2 weeks ago
Job ID
Wilf-Amsterdam Ave & 185th St
Employee Classification
Office of Student Finance
Position Type
Regular Full-Time


Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.  


We are a leading global educational institution that employs over 6,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission: to “bring wisdom to life” through all that we teach, by all that we do and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.


The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University’s retirement plan. Staff members are typically eligible for four weeks paid vacation each year and a shuttle to nearby subway locations.


The Position:

The Associate Director of Student Accounts is primarily responsible for the management of the institutional and Perkins Loan program with the University’s loan servicer, acts as the key liaison from the Office of Student Finance with tuition and loan collection agencies, and manages the High School Tuition Receivable accounts.


  • Primary point of contact with the University loan servicer, ECSI
  • Manage, reconcile and report on all loan programs to the University Director
  • Maintain relationship with tuition and loan servicer collection agencies
  • Manage the High School Tuition Receivable accounts and supervising one Student Accounts staff member assigned specifically to High School invoicing and collection activity.
  • Provide the Director with analysis and monthly data for changes in account receivables
  • Run reports through Access, Argos, or other reporting tool as needed to problem solve or report to department heads or managers



Experience and Educational Background 

  • Bachelor’s degree required
  • Three to five years of experience required

Skills and Competencies 

  • Speaks clearly and expresses self well in one-on-one conversations and groups
  • Develops effective written communications and uses them appropriately
  • Interacts and proactively shares information with internal and external contacts where appropriate
  • Develops effective relationships with peers, students and employees
  • Assumes responsibility to ensure issues/concerns will be addressed and monitors them through conclusion
  • Identifies, defines and analyzes information and situations before recommending a course of action
  • Effectively manages own time and resources
  • Seeks to apply technology and innovation to improve efficiency and solve problems


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