• Media Services Technician

    Posting Date 2 weeks ago(6/7/2018 11:04 AM)
    Job ID
    Employee Classification
    University Libraries
    Position Type
    Regular Full-Time
    Campus : Location
    US-NY-New York

    Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.  


    We are a leading global educational institution that employs over 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission: to “bring wisdom to life” through all that we teach, by all that we do and for all those we serve.  We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.


    The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University’s retirement plan. Staff members are typically eligible for four weeks paid vacation each year and a shuttle to nearby subway locations.


    The Position:


    Under the direction of the Associate Director, fulfills daily requests for audiovisual and media services to support Law School classes and events. Supports emerging media services initiatives. Provides student computing support. Helps update content for the website and the institutional repository.


    Technical Duties

    • Set up equipment in classrooms (and other spaces throughout the campus), including cameras, microphones, mixers, computers, and any other external appliances to support presentations or record events. Troubleshoot minor issues. Report problems with hardware and software
    • Assist in the maintenance and replacement of equipment in classroom and event spaces, including but not limited to projectors, computers, and other audiovisual equipment
    • Assist in the maintenance of the audiovisual appointments calendar for the Law School. Respond to inquiries from faculty, staff, and students in a timely fashion. Act as primary lead for classroom support
    • Provide direct technical support to faculty, staff, and students in the use of multimedia. Under the direction of the Associate Director, provide training
    • May assist with performing routine testing and evaluation of audiovisual/computing equipment and related software. Troubleshoot and interface with vendors, as assigned
    • At the request of the Associate Director, perform basic research and analysis on equipment purchases


    Media Services Duties

    • Support conference calls and video conferencing, including hardware and software issues
    • Assist with basic post-production work on recordings. Edit audio and video recordings. Reproduce recorded events in various audio and video formats
    • Support media services spaces and podcasting/short video efforts of faculty, staff, and students. Assist in the production and basic editing of podcasts and video content


    Other Duties

    • Provide hardware and software assistance to students. Provide support for exams three times per year
    • Assist with basic website support. Provide programming and computing support for the website, the Library’s institutional repository, and other projects, as needed. Support library duplication and preservation equipment and assist in troubleshooting library computers
    • Takes direction from the Associate Director about priorities, overall direction and specific projects and activities not part of the routine daily assignment cycle. Serves more than 1,000 students and 90 or more full-time and adjunct faculty. Communicates with Special Events, Communications, and Facilities staff. 18 spaces in the Law School are media ready; three of those spaces have built-in recording equipment; in other spaces, recording equipment is assembled as needed


    Experience and Educational Background:


    • B.A. desired
    • Experience with maintaining and changing classroom equipment is desired
    • Multimedia certification or training is desired
    • Experience troubleshooting hardware and software issues for a variety of technology is required
    • Experience with video production or multimedia support is required
    • Experience in audio/video editing is required


    Skills and Competencies:

    • Reliable and detail-orientated
    • Exceptional customer service skills and orientation. Able to handle pressure gracefully
    • Strong technical skills. Active interest in and curiosity about technology
    • Strong communication skills and ability to effectively and clearly communicate in writing to faculty, staff, students, and other stakeholders
    • Demonstrate problem solving skills
    • Effective interpersonal oral and written communication skills
    • Ability to:
      • easily adapt to changing technologies and priorities
      • multi-task and maintain professionalism and collegiality
      • work in an atmosphere of collaboration and team work
      • work effectively alone and as part of a team
      • be flexible with work hours (both morning and evening), especially during the fall and spring semesters
      • climb ladders to maintain ceiling mounted equipment and lift, carry and assemble audio/visual equipment


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